We can all agree if you can find out what skills and experience are required in the Chick-Fil-A Job Descriptions then you can better tailor your resume with the right skills and experience and improve your chances of getting the interview.
Knowing what skills and experience are required in the Chick-fil-A Job Descriptions will also help you during the interview as you can tell the hiring manager exactly what they want to hear.
Chick-Fil-A Job Descriptions by Role
Below you will find Chick-fil-A Job Descriptions skills and experience for positions: Team Member, Cashier, Hostess, and Manager.
Chick-Fil-A Team Member Job Description
Are you looking for a unique jumpstart to your career? Chick-fil-A is currently looking for individuals who want to champion their growth by developing leadership skills that will last a lifetime. The engaged leadership team at Chick-fil-A promotes training opportunities for all staff. If you’re a driven individual and would like to be surrounded by those who may have similar goals, then Chick-fil-A Happy Valley is the place for you!
Flexible Hours: You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Additionally, all Chick-fil-A restaurants are closed on Sundays.
Leadership: Our Management Team considers their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. While our management team challenges each team member to pursue excellence in the workplace, we also support each individual’s personal development and growth outside the workplace. Our high retention rate proves that our team members enjoy working at Chick-fil-A.
No Experience Is Necessary: We are looking for friendly, enthusiastic people who enjoy serving. We will teach you everything else you need to know.
Education: High school or equivalent
Chick-fil-A Job Description Cashier
The Cashier is responsible for completing sales transactions within the establishment and performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions:
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
- Maintains a solid knowledge of products and services available in the unit
- Cleans and stocks work area
- Assists in locating, reconciling, and verifying the accuracy of transactions and operating equipment with peripheral electronic data processing
- Minimum Qualifications, Knowledge, Skills, and Work Environment:
- Cash handling and customer service experience preferred
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
- Requires the ability to bend, twist, and stand to perform normal job functions
- Requires the ability to lift/push objects weighing over 10 lbs
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Chick-fil-A Hostess Job Description
Do you have strong customer service skills? Do you love interacting with people? Do you enjoy working in a fast-paced and exciting environment? If so, we have the job for you! Apply today for one of our Customer Service / Front of House positions here at Chick-fil-A Founders Square.
Never have a boring day again! As a part of our Front of House, you’ll be given the opportunity to engage with restaurant guests through various different platforms such as front counter order taking, dual lane drive-thru, iPad face 2 face ordering, and dining room hospitality.
Shifts needed:
- Opening 6 am – 2 pm.
- Mid-shift 2 pm – 5 pm.
- Night 4 pm- 10:30 pm.
We Offer:
- Flexible Scheduling.
- Full and part-time positions.
- Fun work environment.
- Free break meal.
- Sundays off.
Skills desired:
- Must be 18 or older.
- Servant heart – a heart that wants to serve others.
- Ability to empathize with customer needs or situations.
- Able to communicate clearly, both in written and in speech.
- Accurate with an eye for detail.
- Follows direction.
- Punctual with reliable transportation.
- Looks to the best interest of both customer and company.
- Outstanding upkeep of hygiene
- Able to stand and walk for long periods.
- Teachable and open to new ideas or change.
- Willingness to build long-term relationships with customers and employees.
Job Types: Full-time, Part-time
Salary: $10.00 to $12.00 /hour
Education:
- High school or equivalent
Language:
- English
Chick-fil-A Manager Job Description
Do you enjoy working in a fast-paced environment and serving on a team committed to providing excellent customer service? This may be the opportunity you have been seeking!
CHICK-FIL-A STORY
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” Founder of CFA, S. Truett Cathy.
Chick-fil-A was founded with the customer and employee in mind. Come join a leader that has changed the fast-casual restaurant business. Be part of our exceptional team in Durham who invests in our employees and your career. At Chick-fil-A, we foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
WHAT’S IN IT FOR YOU
- Career and Family Team environment
- Competitive Wages
- Educational Scholarships
- Flexible Schedules
- Mentoring and training
- Career advancement opportunities and college credit for some management training courses
- Free Money towards college classes or high school
- Food discounts
JOB OVERVIEW
Every member is an ambassador, but the team manager is a leader – a critical component in ensuring that Chick-fil-A is successful. Oversight in the following areas allows for the success of the store:
- Front of House Operations
- Leadership and People Development of Front of House Team
- Vision and Service Model compliance throughout all areas of oversight
- Develop a restaurant culture of growth-minded team members and leaders
- A culture of product knowledge, stewardship, excitement, and generosity -Incorporate this into training, ongoing development, communications, and everyday culture
- Maintain vision alignment with the Operator and the leadership team
- Ensure stewardship systems are taking place throughout the restaurant
- Develop leaders in such a way that they are operating as a motivated, high-performance team that embodies the vision of the business
- Support the Director Front of the House – Drive Thru Operations & Hospitality team during the hiring process, completing resume screening, interviews, and reference checks as necessary
- Oversee speed of service and completion of goals.
- Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high-performance teams throughout the
restaurant Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
Requirements/Responsibilities
IDEAL TEAM MEMBER
- Strategic thinker, Goal-oriented, Tech-savvy
- Great communicator in handling difficult situations and a diverse team.
- Mature, dependable and results-oriented
- Ability to work in a team environment
- Very detailed oriented & keenly observant
- Self-starter, creative and flexible
- Strong project/time management skills
- Proven history of consistently performing at a high level
- Unquestionable integrity and represents Chick-fil-A well
- Passionate about building relationships with clients
- Servant spirit with a strong sense of stewardship
Special Instructions
Our team will review your application and should be in touch in 1-2 business days. So, you don’t need to bother sending any emails, resumes, or calling the store.
Rest assured that we are thankful for your application and look forward to speaking with you soon!