Comcast Interview Questions
Comcast Interview Questions

If you are looking for Comcast Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Comcast Interview.

Here we will discuss interview questions for Comcast.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Comcast Interview Questions and Answers

1. Tell us about yourself?

Answering this question is probably the best chance you have to sell yourself. You can do this by using the PPF formula.

Here’s how it works

Present – state what you are currently studying.

Past – State your previous work experience and how this experience will benefit the company you are interviewing for.

Future – Say why you are excited about this opportunity and how it aligns with your goals.

Suppose you are interviewing for a software developer internship. You can state

Present – I am currently in my 3rd year of computer science, and I am mainly studying advanced data structures in Java.

Past – In my previous work term, I was a database administrator using Microsoft SQL Server for a bank.

Future – In the future, I plan to become a software engineer and hope to continue advancing my knowledge of SQL Server and Oracle so I really appreciate you taking the time to interview me.

2. Why do you want to work at Comcast?

  • State why you think Comcast better than its competitors.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

4. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

5. Why should we hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

Company Information

6. What can you tell us about Comcast?

  • Comcast is an American telecommunications company with headquarters in Philadelphia, PA.
  • Comcast is the second-largest broadcasting and cable television company in the world by revenue, the largest pay-TV company, the largest cable TV company and largest home Internet service provider in the United States, and the nation’s third-largest home telephone service provider.
  • Divisions of Comcast include NBC Universal, Xfinity, and Sky.
  • Since Comcast owns NBCUniversal they are producers in feature films and television.

7. Who are Comcast’s competitors?

  • AT&T, Dish, Charter Spectrum, Verizon, T-Mobile (US), EarthLink, Liberty Global.

Additional Interview Questions

8. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

9. How did you find this job?

  • Interviewers ask this question because they want to hire someone specific in their job hunt.
  • Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
  • Note you have to be honest when answering this question as they may already know how you applied for this position.

10. What are your salary expectations?

  • This is a stressful question because if you ask for too much, you will not get the job, and if you ask for too little, they will happily underpay you.
  • Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that discuss salary ranges.
  • Ask about the salary range if you don’t know what to say.  You can then counter with the high end of the range.
  • Note most entry-level jobs will pay minimum wage.

11. Where do you see yourself in 5 years?

Interviewers ask this question because they want to see you have goals and ambition. Interviewers also ask this question because they want to see if you are a good fit for the industry.

  • If your career goals are related to telecommunications, or mass media you will sound like a good fit for comcast.
  • If you are unsure of what to say have a look at other jobs at Comcast and find a position you can see yourself doing in five years.

Previous Work Experience Interview Questions

12. Why did you leave your last job?

Let’s first discuss what not to say!

  • Do not say anything negative about your previous employer
  • Do not say for money.
  • The commute was too long.
Example

“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”

13. Why is there a gap in your resume?

  • The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

14. How was your attendance in your last job?

  • Be honest when answering this question as the interviewer may check references.
  • Emphasize that you understand the importance of starting your shift on time.

15. What do you like most about your current or last job?

  • Unfortunately, this could be a trick question where they ask about things you didn’t like in your previous job.
  • The best answer is to say that you enjoyed everything about your last job; however, you feel that you have learned all you could in that role and are now looking for new challenges.

Comcast Hiring Process

  • After you apply for a job online, you will be called for a interview.  The interview process starts with a phone call or a video conference. Finally, a recruiter will notify you if you are selected for a position. 

Comcast Customer Service Interview Questions

  1. How well do you work under pressure?
  2. How would you deal with an upset customer?
  3. Tell us about your previous work experience in customer service?
  4. Why do you want to work as a Customer Service Representative?
  5. Tell us about a time you have gone above and beyond for a customer?

Comcast Interview Attire

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.
  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

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