WORKNEARYOU.NET

CVS Interview Questions

Interviews

CVS Interview Questions
CVS Interview Questions

If you are looking for CVS Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense, however with a small amount of preparation you can ace the interview.

Here we will discuss how to successfully answer CVS Job Interview Questions

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

CVS Interview Questions and Answers

1. Can you tell me about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for CVS?

  • State you feel you have excellent communication skills which will allow you to work well with customers.
  • State why you prefer CVS better over its competitors
  • Mention any future career goals you may have in the healthcare industry and why working at CVS will help you reach those career goals.

3. Why should CVS hire you?

Possible Answers are

  • State any related experience you have working at a drug store, retail, customer service, or sales.
  • Mention you are a quick learner and work well under pressure.

4. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about CVS?

  • CVS Pharmacy is the largest pharmacy in the United States.
  • CVS sells prescription drugs, over-the-counter medications, a wide assortment of general merchandise, cosmetics, photo finishing services, greeting cards, convenience store food, and seasonal merchandise, 
  • It was originally named Consumer Value Store and was founded in Lowell MA in 1963.
  • The parent company is CVS Health.
Did you know...
DID YOU KNOW…

CVS stands for Consumer Value Store. However, Tom Ryan, one of CVS’s past CEOs, interpreted the three letters differently. Ryan, who was CEO from 1998 until 2011, pledged that he was running the company according to three “benchmarks”—Convenience, Value, and Service (*). 

6. Who are the competitors of CVS?

  • Its competitors include Walgreens, Rite Aid, Safeway Pharmacy, Walmart, and Albertsons Pharmacy.

Strengths and Weakness Interview Questions

7. What is your greatest strength?

  • The best way to respond to this question is to describe the skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

8. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Customer Service Interview Questions

9. How would you deal with a difficult customer?

  1. Listen and let the customer vent.
  2. Show the customer you care.
  3. Don’t blame the customer or the company.
  4. Try to solve the problem or find someone who can.
  5. Don’t make promises you can’t keep.
  6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

10. How would you define excellent customer service?

  • The staff is friendly and always willing to help the customer find what he or she needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store display is well-kept and presented with adequate inventory.

11. Why is customer service so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

12. Tell us about a time you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Behavioral Interview Questions

13. Can you tell us about a conflict you had with a co-worker and how did you resolve the situation?

  • It is only natural to have conflicts at work. What is important is how you resolved it. Be sure to review your resume and think of a conflict that had a positive outcome.

14. Have you ever been in a situation where you had a big workload and felt overwhelmed? How did you deal with it? 

  • State the situation, and state how you prioritized it and why. Don’t be afraid to say you always reached out for help when necessary.

15. Can you tell me about a mistake you made in your last job?

  • Mistakes happen but don’t say you covered it up. State that you learned from your mistake and became a better employee.

Additional CVS Interview Questions

16. How do you feel about standing on your feet for long periods?

  • Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

17. Why did you leave your last job?

Let’s first discuss what not to say!

  • Do not say anything negative about your previous employer
  • Do not say for money.
  • The commute was too long.
Example

“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”

18. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

19. How did you find this job?

  • Interviewers ask this question because they want to hire someone specific in their job hunt.
  • Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and that you are happy to get the interview.
  • Note you have to be honest when answering this question as they may already know how you applied for this position.

What should I wear to a CVS Interview

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.

  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

CVS Cashier Interview Questions

  • Why do you want to be a cashier?
  • Why should we hire you as a cashier?
  • How would you deal with a difficult customer?
  • What hours can you work?
  • How was your attendance at your last job?

CVS Interview Questions Pharmacist

  • What inspired you to become a pharmacist?
  • Why should we hire you as our pharmacist?
  • How do you keep up to date in the pharmacy field?
  • How would you continue to give excellent customer service when the pharmacy becomes extremely busy?
  • Have you administered vaccines in the past?

See Also