Farm Boy Interview Questions

If you are looking for Farm Boy Interview Questions you have come to the right place.

Farm Boy is a Canadian Supermarket that operates in Ontario. The grocer is dedicated to providing customers with quality products, great value, exceptional customer service, and a wonderful shopping experience.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Farm Boy Interview Questions and Answers

1. Can you tell me about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Farm Boy?

Possible Answers are

• State you feel you have excellent communication skills which will allow you to work well with customers.
• Mention any related experience you may have

3. Why should Farm Boy hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about Farm Boy?

• Farm Boy is a supermarket chain with locations in Ontario.
• The supermarket chain carries hundreds of products made in Ontario including fresh produce, butcher-quality meats, artisan cheese, fresh dairy and baked goods, sustainable seafood, and freshly prepared foods.
• Farm Boy carries its own line of private-label products with hundreds of SKUs.
• All Farm Boy stores feature Farm Boy Kitchens with fresh salad bars and hot bars serving hot and cold breakfast, lunch, and dinner options.
• Local suppliers have been a key feature of Farm Boy stores since 1981 and there are hundreds of local supplier products in store.
• The parent company of Farm Boy is Empire Company Limited

6. Who are Farm Boys’ competitors?

• Farm Boys’ competitors are Loblaws, No Frills, Real Canadian Superstore, Metro, and Food Basics
• Competitors do not include Sobeys, Freshco, and Foodland since the parent of Farm Boy is Empire Company.

Customer Service Interview Questions

7. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

8. How would you deal with a difficult customer?

1. Listen and let the customer vent.
2. Show the customer you care.
3. Don’t blame the customer or the company.
4. Try to solve the problem or find someone who can.
5. Don’t make promises you can’t keep.
6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

9. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

10. Can you tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

11. How do you feel about standing on your feet for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

12. What motivates you?

13. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

14. How was your attendance in your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the end of your Interview

15. Do you have any questions for us?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Job Interview Questions You’ll Never Fear Again – Affiliate
• Interview Tips
• General Interview Questions
• The Interview Checklist
• Behavioral Interview Questions
• Highest Paying Jobs in Canada

*Please note we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.