Five Below Interview Questions

Feeling the pressure before your Five Below job interview? We understand the anxiety that comes with it. The fear of not landing the job can lead to missed opportunities. Fear not, as we have the ultimate solution.

In this post, we’ll present the most common interview questions at Five Below and offer expert insights to answer them effectively.

By the end, you’ll be well-prepared to tackle your interview with confidence and poise, increasing your chances of securing that coveted position.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Five Below Interview Questions and Answers

1. Can you tell us about yourself?

Provide a brief and professional overview of your background, focusing on aspects that are relevant to the position you’re applying for.

Sample Answer: “I’m an enthusiastic and dedicated professional with a background in retail and customer service. I also have experience with cash handling and operating point-of-sale systems, which I believe will be an asset in a retail environment like Five Below.“

2. Why do you want to work at Five Below?

Express admiration for Five Below’s commitment to providing affordable, high-quality products. Additionally, elaborate on the enjoyment derived from interacting with customers.

Sample Answer “Working at Five Below is appealing to me because I’m passionate about the company’s mission to provide affordable, high-quality products in a fun shopping environment. I also enjoy working in a fun and dynamic environment, where I can interact with people of different ages and backgrounds, and learn from their feedback and preferences. I believe that working at Five Below will help me grow both personally and professionally, as well as contribute to the company’s success and vision.“

3. What hours can you work?

The more flexible you are with your hours, the better chance you have of landing the job.

Sample Answer: “I’m flexible when it comes to my work hours, and I’m open to various shifts. I’m available to work during weekdays, evenings, and weekends. I understand that retail often requires a range of shifts to meet customer demand, and I’m more than willing to accommodate the needs of the store. Whether it’s opening shifts, closing shifts, or weekend hours, I’m adaptable and committed to contributing to the team’s success by being available when needed.”

4. Why should we hire you?

To answer this question successfully, you will want to have a second read of the job description find key skills they are looking for, and reassure the interviewer that you have those skills.

For example, suppose you are in a Five Below Sales Associate Interview.

The job description states

• Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked up flawlessly, and providing super smooth transactions at the register (skills required: people skills, sales, organization skills, works well under pressure).
• Adheres to all standard operating procedures and policies (skill: attention to detail).
• Responsible for cash handling procedures (skill: attention to detail).
• Assists in merchandising procedures (skill: team player).
• Delivers exceptional customer service through personal contact with customers (skill required: communication).
• Interacts with and assists customers (skill: communication).
• Assists in receiving and stocking procedures (skill required: organizational and teamwork).
• Mention you are a good communicator which will allow you to work well with other team members and help sell to customers.
• Say you pay great attention to detail which will benefit you when ensuring merchandise is organized, and inventory is managed appropriately.
• State you work well under pressure which will help during any peak season times.

Sample Answer: “My extensive experience, strong people and sales skills, attention to detail, teamwork, and exceptional communication abilities make me a perfect fit for this position. I am not only committed to upholding Five Below’s high standards but also eager to contribute to the team’s success and the satisfaction of our customers“

Five Below Company Information

5. What can you tell us about Five Below?

About Five Below:

• Five Below is a discount store that sells products that cost up to five dollars.
• Products include items such as cell phone cases and chargers, remote control cars, yoga pants, graphic tees, nail polish, footballs and soccer balls, tons of candy, and seasonal must-haves for Easter, Halloween, and Christmas.
• David Schlessinger and Zany Brainy founded Five Below in October 2002.
• The first store was opened in Wayne, Pennsylvania.
• The head office is in Philadelphia Pennsylvania.
• Five Below is one of the fastest-growing retailers in the U.S. with more than 1300 stores in 42 states.
• Five Below products are broken into one of 8 categories: Style, Room, Sports, Tech, Crafts, Party, Candy, and Now.

6. What is the target audience for five below?

Five Below is a retail store that primarily targets the teenage and young adult demographic. Their target audience typically includes:

• Teenagers: Five Below caters to teenagers, usually between the ages of 12 to 19. The store offers a wide range of products that appeal to this age group, including trendy fashion items, electronics, toys, and accessories.
• Young Adults: Five Below also targets young adults in their early twenties. This demographic is often looking for affordable and trendy items for themselves or gifts.
• Budget Shoppers: Five Below is known for its budget-friendly prices. It appeals to individuals and families looking for affordable shopping options, making it an attractive choice for value-conscious consumers.

Customer Service Interview Questions

7. How would you deal with an upset customer?

• If a customer was upset with the product I would see if I could offer store credit (Tip! Be familiar with the return policy of Five Below)
• If the customer was upset because of long wait periods at the cash register state you would apologize.

8. How would you define excellent customer service?

• The customers are greeted in a friendly manner.
• There is always staff available to answer any questions or help find any products for the customer.
• The cashier moves at a quick pace and the customer is not waiting too long in line.
• The store is clean which also includes the bathrooms and the parking lot.

9. Why do you believe customer service is so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

10. How was your attendance at your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

11. Why did you leave your last job?

Interviewers ask this question for the following reasons.

• Did you leave for a good reason?
• Did you leave voluntarily?
• Did you leave on good terms?
• What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

12. How do you feel about standing for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. What motivates you?

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the interview

15. Do you have any questions for us?

Here are some great questions to ask on a Five Below Interview

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

What to Wear to a Five Below Interview

For a job interview at Five Below, it’s important to dress in a way that reflects the company’s culture and values, which are typically casual and fun. Here’s a suitable outfit for a Five Below interview:

• Attire: Choose business casual attire. For men, this can include slacks or khakis with a button-up shirt, or a neat polo shirt. Women can opt for slacks, a skirt, or a dress with a blouse or a neat top. Make sure your clothes are clean, well-fitted, and free from wrinkles.
• Footwear: Wear clean and polished shoes that match your outfit. For men, closed-toe dress shoes are appropriate. Women can choose flats, closed-toe heels, or dressy sandals.
• Accessories: Keep accessories minimal. A simple belt, watch, and modest jewelry are suitable. Avoid anything too flashy or distracting.
• Grooming: Ensure you are well-groomed with clean hair, trimmed nails, and a subtle cologne or perfume. Keep your overall appearance neat and professional.
• Avoid Overly Casual Items: Avoid jeans, t-shirts, sneakers, and overly casual attire. While Five Below is known for its laid-back culture, it’s essential to show that you take the interview seriously.

Five Below Hiring Process

• Online Application: It all begins with an online application. Interested candidates can visit the Five Below careers page and submit their applications, indicating their qualifications and preferences.
• Resume Review: Five Below’s hiring team reviews submitted resumes to identify candidates with the relevant skills and experience for the position.
• Interviews: Depending on the role, candidates may undergo one or more rounds of interviews. This could include a phone interview, an in-person interview, or a panel interview with managers and team members.
• Assessment Tests: For some positions, applicants may be required to take assessments to evaluate their skills and abilities. These tests are often tailored to the specific job role.
• Background Check: Candidates who make it through the initial stages may undergo a background check as part of the pre-employment screening process.
• Job Offer: Successful candidates receive a job offer from Five Below, which includes details about the position, compensation, and benefits.
• Onboarding: Once hired, new employees go through an onboarding process, which includes training on company policies, procedures, and expectations.

Does Five Below Drug Test

• There is no evidence on their website that Five Below Drug Tests their employees.

Does Five Below Pay Weekly or Biweekly?

• Five Below pays biweekly.

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs