Food City Interview Questions

If you are looking for Food City Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss how to answer Food City Interview Questions and Answers successfully.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Food City Interview Questions and Answers

1. Can you tell us about your previous work experience?

• Remember to prioritize and discuss related work experience. Examples of related work experience include customer service, retail, and working in inventory.
• If this is your first job discuss any volunteer experience you have or tell them you have been focusing on school and are now anxious to prove yourself in the workforce.

2. Why do you want to work at Food City?

Possible Answers are

• Say you feel you have strong communication skills which will allow you to work well with customers.
• Mention you would be proud to represent Food City due to the great food selections, the fresh produce, and the service.
• State you would like a job that keeps you active.

3. What hours can you work?

• Some Food City Supermarkets open as early as 6 a.m. and close at midnight so you are better off being flexible with your hours. If you are stocking shelves you will more than likely work when the store is closed.

4. How was your attendance in your previous job

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Food City Company Infomation

5. What can you tell us about Food City?

• Food City is a supermarket chain located in Alabama, Georgia, Kentucky, Tennessee, and Virginia.
• Products offered at Food City include dairy, deli, fresh pizza, frozen foods, grocery, meat, produce, snacks, floral, fuel, and pharmacy.
• Food City offers customers private label choices through its participation in the Topco Cooperative under the following labels: Food City, Food Club, Paws, Valu Time, Full Circle, Top Care, World Classic, Academix, Domestix, Electrix, and Easy Clix. 
• The parent company is K-VA-T Food Stores with headquarters in Abingdon, Virginia.

Food City Customer Facing Interview Questions

6. What would you tell a customer looking for a sold-out item?

• State you would apologize and tell the customer when you think the item will be replenished.
• Mention you would try and recommend substitutes to the customer.

7. If a customer could not find a particular item in the supermarket what would you tell him/her?

• State you wouldn’t just point them in the right direction but walk them over to the item.

8. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

9. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

Additional Interview Questions

10. How do you feel about standing on your feet for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. What motivates you?

12. Why did you leave your last job?

Interviewers ask this question for the following reasons.

• Did you leave for a good reason?
• Did you leave voluntarily?
• Did you leave on good terms?
• What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

13. How did you hear about this position?

• The interviewer does not want to hear you have been applying to hundreds of jobs hoping to get an interview.
• The interviewer would prefer to hear, that you have been actively applying to Food City because it is a grocery store you truly want to work at and it is better than its competitors,

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the Food City Interview

15. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Food City Hiring Process

• The hiring process at Food City is simple. After you apply online you will receive an interview in person and if they decide to hire you a start date is discussed.

Does Food City Drug Test?

• Yes, Food City will drug test. Its policy states “every applicant and employee should know that as a condition of employment with Food City, they must satisfactorily complete a pre-employment examination, once the job offer has been made, which includes monitoring to detect the presence of certain drugs in their organization. Employment depends on completing this test successfully.”