Hannaford Interview Questions
Hannaford Interview Questions

If you are looking for Hannaford Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss how to successfully answer Hannaford Interview Questions

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Hannaford Interview Questions and Answers

1. Tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Hannaford?

Possible Answers are

  • State you feel you have excellent communication skills which will allow you to work well with customers and other team members.
  • Mention you would like a job that keeps you active.
  • Say why you feel Hannaford is better than its competitors.
  • State you would be proud to work for a company that donated $1.75 million in additional community gifts, beyond those previously budgeted, to help individuals impacted by the COVID-19 pandemic.

3. Why should we hire you?

  • Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about Hannaford?

Interviewers ask this question to weed out applicants who are hoping to get an interview by randomly applying to hundreds of jobs. Instead, they want to meet with applicants who have done their research about the company. Here are a few facts about this company

  • Hannaford is an American supermarket chain based in Scarborough, Maine.
  • Arthur Hannaford founded the supermarket in Portland, Maine in 1883.
  • Hannaford Supermarkets are found in Maine, New Hampshire, Vermont, Massachusetts, and New York.
  • The parent company of Hannaford is the Ahold Delhaize group which is also the parent company of Food Lion, and Stop & Shop.
  • Hannaford Brands include Hannaford Brand products (value), Nature’s Promise (Organic Foods), Taste of Inspirations (gourmet flavors at affordable prices), Etos (beauty products), CareOne (health and personal care products), Companion (pet) Smart Living (household) and Always My Baby.
Did you know...
DID YOU KNOW…

Hannaford no longer sends any food waste to landfills. All unsold food is donated to hunger relief, to provide farmers with animal feed, or diverted to the production of clean energy.

Customer Service Interview Questions

6. How would you deal with a difficult customer?

  1. Listen and let the customer vent.
  2. Show the customer you care.
  3. Don’t blame the customer or the company.
  4. Try to solve the problem or find someone who can.
  5. Don’t make promises you can’t keep.
  6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

7. Why is customer service so important?

  • The staff is friendly and always willing to help the customer find what he or she needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store display is well-kept and presented with adequate inventory.

8. How would you define excellent customer service?

  • The staff is friendly and always willing to help the customer find what he or she needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store display is well-kept and presented with adequate inventory.

9. Tell us about a time you went above and beyond for a customer.

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

10. How do you feel about standing for long periods?

  • Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

12. How was your attendance in your last job?

  • Be honest when answering this question as the interviewer may check references.
  • Emphasize that you understand the importance of starting your shift on time.

13. Why did you leave your last job?

Interviewers ask this question for the following reasons.

  • Did you leave for a good reason?
  • Did you leave voluntarily?
  • Did you leave on good terms?
  • What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

14. If you could be one animal what would it be?

Interviewers ask this question because it may reveal more about your character, or see how you operate under stress.

Possible Answers are

  • Dogs show loyalty.
  • Ants are hard workers and team players.
  • Dolphins are smart.
  • Elephants are strong.
  • Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the interview

15. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Does Hannaford do background checks?

  • The only jobs that explicitly state a background check at Hannaford are pharmacy roles. We also found Store Loss Prevention Coordinator requires a background check.

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