Kelseys Interview Questions
Kelseys Original Roadhouse

If you are looking for Kelseys Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the Kelseys Job Interview.

Here we will discuss how to successfully answer Kelseys Interview Questions. and Answers

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Kelseys Interview Questions and Answers

1. Can you tell us about yourself?

  • Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. If possible, try to relate any previous work experience you have to the position you are applying at Kelseys.

2. Why do you want to work for Kelseys?

  • State you love the product and the service you get Kelseys and because of this, you would be proud to represent them.
  • Mention you would prefer a job in a fast-paced environment and will enjoy the challenge of working under pressure.

3. Why should we hire you?

  • Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about Kelseys?

  • The company was started in 1978 in Oakville Ontario.
  • Kelseys restaurant was named after the founder’s favorite restaurant in Chicago located on Kelseys road.
  • The restaurant was remodeled in 2015.
  • The parent company of Kelseys is Recipe Unlimited.
  • There are 88 restaurants in Canada.

Strengths and Weaknesses

6. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you)
  • I work well under pressure (this is a great answer because all restaurants have their rush hour and you need to stay focused during this time)

7. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Customer Interaction and Service

8. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. Why do you believe customer service is so important?

Great customer service can

  • Increase customer loyalty.
  • Grow the amount of money each customer spends per visit.
  • Increase how often a customer buys from you.
  • Generate positive word-of-mouth about your business.

10. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

Additional Kelseys Interview Questions

11. Where do you see yourself in five years?

  • If going to college or university state what you would like to be doing after you finish.
  • If you would like to stay in the restaurant industry state something like a career in restaurant management.

12. How do you handle high-stress situations during busy shifts?

  • State that you always prioritize your tasks and focus on the most critical ones first. If tasks have equal priority, you work on the one you can finish the fastest. Finally, mention that you are not afraid to ask for help and are always willing to assist others when they are stressed.

13. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Questions to ask at the end of the interview

14. What do you like best about working at Kelseys?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

What should I wear to a Kelseys interview?

For a Kelseys interview, it’s important to strike the right balance between professionalism and the restaurant’s casual atmosphere. Here’s a suitable outfit suggestion:

Men:

  • Crisp, button-down shirt (plain or subtly patterned)
  • Well-fitting khakis or dress pants
  • Closed-toe shoes (loafers or dress shoes)
  • A belt that complements your outfit
  • Optional: A blazer or a casual sports coat

Women:

  • Blouse or a neat, casual top (avoid excessive cleavage or flashy designs)
  • A knee-length skirt or well-fitted slacks
  • Closed-toe flats or low-heeled shoes
  • Minimal jewelry and makeup
  • Optional: A cardigan or a lightweight blazer

Remember to choose clothing that fits well and is clean and well-maintained. Avoid wearing overly casual items like jeans, T-shirts with logos, or sneakers, as they might be too informal for an interview setting.

See Also

*Please note we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.