Congratulations on getting a McDonald’s Cashier Interview.
A McDonald’s Cashier takes customers’ orders and works the drive-in. They have strong communication skills, work well in a team, works well under pressure, and is good with customers.
Here you will find frequently asked McDonald’s Cashier Interview Questions and Answers.
Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.
McDonald’s Cashier Interview Questions
Why do you want to be a cashier?
- Say you will enjoy the challenge of working in a fast-paced environment.
- Mention you feel you will excel in this role as you enjoy meeting new people and you feel you have great communication skills.
Why should I hire you?
- Say you are a quick learner and will not have any issues learning the products or the point-of-sale system.
- Mention you work well under pressure without losing attention to detail.
- State you have great people skills and enjoy working with customers.
- Finally, say you are great at multitasking and will be able to deal with multiple orders and customers.
How would you deal with an upset customer?
- If the customer was upset with the product I would offer to replace it.
- I would apologize if the customer was upset because they were waiting in line for a long period of time.
- If the customer leaves unhappy, odds are they will never come back so customer satisfaction is my number one priority.
- Finally, tell the interviewer you would tell the manager and make note of the problem for continuous improvement.
Where do you see yourself in five years?
- This question is designed to see if you are the right fit for the job. If you say you want a career in restaurant management then you sound like you are willing to work for more than a few months, and they won’t mind training you.
- Why not have a look at jobs on their website and find a job you can see yourself doing in five years?
What would you do if you saw a co-worker taking money from the register?
- State you will report him/her to your manager as theft impacts all employees and not just the franchise owner. It is important that everybody in the restaurant makes a profit.
What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
Do you have any questions for us?
- What type of training will I receive?
- What are the attributes of top-performing cashiers?
See Also:
- General McDonald’s Interview Tips and Advice
- 101 Great Answers to the Toughest Interview Questions – Affiliate