Here you will find McDonald’s Job Descriptions. Review job descriptions for various McDonald’s positions which include:
Job Descriptions at McDonald’s Restaurants
McDonald’s Crew Member Job Description
A Crew Team Member works in the kitchen but can also work in the front of the restaurant and take orders for customers. Crew members also work the drive-thru. McDonald’s Crew Member duties include:
- Greeting customers with a smile
- Taking accurate food orders
- Preparing all of McDonald’s World Famous food
- Partnering with other Crew and Managers to meet target goals during your shift
- Restaurant Cleanliness
- Ensuring items are well stocked
McDonald’s Cashier Job Description
A cashier takes orders for customers, makes customers change when necessary, and assists with self-order kiosks. McDonald’s Cashier duties include:
- Maintain a fast speed of service, especially during rush times
- Take orders from customers and input their selections into the restaurant’s computer systems
- Assemble orders on trays or in bags depending on the type of order.
- Process large orders for events
McDonald’s Cook Job Description
A McDonald’s Cook works in the kitchen and prepares orders for customers. Specific tasks include
- Prepares meals during breakfast, lunch, and dinner rush hours.
- Follows recipes with great attention to detail.
- Always applies food safety principles.
- Communicates with cashiers, and crew members.
McDonald’s Shift Manager Job Description
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include
- Planning for each shift
- Inventory Management
- Monitoring performance during the shift
- Taking action to ensure the team is meeting McDonald’s standards
- Monitoring food safety, security, and profitability
- Communicating with the next Shift Manager to help prepare him/her to run a great shift, too.
- Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
- Daily Maintenance and Cleanliness
- Managing Crew and Training
- Quality Food Production
- Exceptional Customer Service
McDonald’s Department Manager Job Description
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like
- Training, Food Safety
- Inventory Management
- Setting goals
- They delegate tasks to their teams, follow up, and report results to their team and other managers.
The Guest Service Department Manager’s responsibilities may include making sure
- Crew and Managers deliver a great customer experience
- Sales promotions are done well,
- Service staff are trained in service procedures
- The Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager’s responsibilities may include
- Make sure the restaurant delivers great quality food to customers, and fast,
- Food is always safe, that food cost is controlled
- The kitchen staff is trained in production procedures, including new items that are added to the menu.
The People Department Manager’s responsibilities may include
- Make sure the restaurant hires qualified crew
- Trains them well, and schedules them to meet restaurant sales and profit goals.
- This manager’s responsibilities may also include making sure the Crew gets off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
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