Michaels Interview Questions [+Includes Best Answers]

If you are looking for Michaels Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Michaels job interview.

Here we will discuss how to successfully answer Michaels Interview Questions.

Michaels Interview Questions and Answers

1. Can you tell us about yourself?

Talk about how your previous and current work experience relates to the job you are applying to at Michaels. You will be ahead of the competition if you can prove you have related work experience.

If this is your first job, and you do not have any work experience do not worry. You can tell the interviewer you have been focusing on school and now you are anxious to prove yourself in the workforce.

2. Why do you want to work for Michaels?

Say you are a people person and you love crafts and therefore you feel you would be a good fit for Michaels.
Say you would be proud to work for a company that supports Starlight Children’s Charity Foundation and Michaels Cares.

3. Why should Michaels hire you?

Look at the job description, and find the key skills and experience required for the job. Reassure the interviewer that you have the skills and experience that are required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

You will have a better chance of getting hired if you are flexible with your hours. Note Michaels hires many overnight stockers.
Also, note that Michaels increases their holiday hours during Christmas so you want to be flexible during this time.

Customer Service Interview Questions

7. How would you deal with an upset customer?

Listen and let the customer vent.
Show the customer you care.
Don’t blame the customer or the company.
Try to solve the problem or find someone who can.
Don’t make promises you can’t keep.
Finally, it is important not to take it personally. If you get upset you will take it on future customers.

8. How would you define excellent customer service?

The staff is friendly and always willing to help the customer find what he or she needs.
Customers are not waiting in line for long periods of time at checkout.
The store display is well-kept and presented with adequate inventory.

Additional Michaels Interview Questions

9. What is your greatest strength?

The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.

10. What is your greatest weakness?

Don’t Say

You don’t have a weakness.
You can’t think of a weakness.
Something unrelated to the job.
Do not state a weakness that is critical for the job.

Do Say

Something related to the job but not a deal breaker.
Steps to improve your weakness.

Example

My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.

11. What types of crafts do you do?

Possible answers are scrapbooking, knitting, crocheting, baking, paper crafting, and painting.

12. How do you feel about standing for long periods of time?

Most jobs in retail will require you to work on your feet for long periods of time. If possible tell the interviewer you do not have a problem with this. Try to wear comfortable, well-fitting shoes with a low heel, maintain good posture, and stay hydrated.

13. How do you feel about teaching craft courses?

Michaels offers adult and children’s craft courses so don’t be surprised if they ask you this question.
Answering yes to this question will increase your chances of getting hired.

14. Why should we hire you?

Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and that you are the best person for the role.

15. How was your attendance in your last job?

Honesty is your best approach when answering this question as the interviewer may check your references.
Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the end of the interview

16. Do you have any questions for us?

What do you like best about working here?
How would you describe your ideal candidate for this position?
What about this position is the most important?
How would you measure my success and what could I do to succeed in your expectations?
Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?
What opportunities will I have to learn and grow?

Michaels Store Manager Interview Questions

Can you tell us about your previous experience in managing a retail craft store or a similar retail environment?
In a retail craft store, seasonal products play a significant role. How do you plan and manage seasonal displays and promotions to boost sales?
How do you ensure your staff receives adequate training, and how do you motivate them to perform at their best?
Can you share your experience in creating and implementing visual merchandising displays to attract customers and showcase products effectively?
How do you motivate your staff?

What to wear to a Michaels interview

When preparing for a Michaels interview, it’s essential to dress professionally and present yourself in a polished manner. Here are some guidelines on what to wear:

Business Casual: Michaels is a retail company, so business casual attire is generally appropriate for the interview. This typically includes a collared shirt, blouse, or sweater, paired with dress pants or a skirt. Avoid jeans, shorts, and overly casual clothing.
Neat and Clean: Make sure your clothes are clean, wrinkle-free, and in good condition. Pay attention to grooming, including clean and well-groomed hair, nails, and minimal accessories.
Closed-toe Shoes: Avoid wearing sandals, flip-flops, or sneakers.
Limited Jewelry: Keep jewelry simple and professional. Too many accessories can be distracting, so it’s best to keep it minimal.
Conservative Makeup: If you choose to wear makeup, go for a natural and conservative look that enhances your features without being too dramatic.
Professional Bag or Portfolio: If you carry a bag, choose a professional-looking bag or portfolio to hold your resume, notepad, and any other necessary documents.
Company Colors: If you want to make a subtle connection with the company, you can consider wearing something in their brand colors. For Michaels, their brand colors are typically white, green, and black.

Michaels Skills Needed for Entry-Level Position

The main skills required for an entry-level position at Micahels include excellent customer service, effective communication, cash handling, familiarity with retail operations, and strong interpersonal skills. Physical abilities such as standing for long periods, lifting heavy boxes, and accessing high shelves are also necessary. The job may require working nights, weekends, and early mornings. Overall, a positive attitude, willingness to learn, and teamwork are essential for success in this position.

What does Michaels look for when hiring?

Michaels, typically looks for employees with the following qualities and qualifications:

Strong customer service skills.
Retail experience, preferably in arts and crafts.
Creativity for assisting customers with projects.
Product knowledge of arts and crafts supplies.
Availability for flexible schedules, including weekends and holidays.
Ability to work well in a team.
Good communication skills.
Cash handling (for cashier positions).
Physical stamina for tasks like lifting and standing.
Attention to detail for stocking and labeling.
Sales skills (for certain positions).

Michaels Interview Questions