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Oporto Interview Questions

Interviews

Oporto Interview Questions
Oporto Interview Questions

If you are looking for Oporto Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with some preparation, you can nail the interview.

Here we will discuss potential Oporto Job Interview Questions.

Oporto Interview Questions and Answers

1. Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Oporto?

Possible Answers are

  • State you enjoy the product and service you get at Oporto therefore you would be happy to represent them.
  • Mention you will enjoy the challenge of working under pressure.
  • State you have strong communication skills which will help you work with customers and other team members.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

4. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Company Information

5. What can you tell us about Oporto?

  • Oporto is an Australian restaurant chain with a Portuguese theme.
  • The fast-food chain offers its customers Portuguese-style chicken and burgers. 
  • In addition to chicken and burgers, the restaurant offers wraps, salads and bowls, meal boxes, kid’s meals, snacks, breakfast, and desserts.
  • The parent company is Craveable Brands which owns Red Rooster, and Chicken Treat.
  • Oporto first opened a franchise store in 1995.
Oporto Bondi Burger

6. Who are its competitors?

  • Oporto’s biggest competitor is Nando’s, Note Red Rooster and Chicken Treat are sister companies so they are not competitors.

Customer Service Interview Questions

7. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

8. How would you deal with a difficult customer?

  1. Listen and let the customer vent.
  2. Show the customer you care.
  3. Don’t blame the customer or the company.
  4. Try to solve the problem or find someone who can.
  5. Don’t make promises you can’t keep.
  6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

9. Can you tell us about when you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

10. How do you feel about standing on your feet for long periods?

  • Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. Why did you leave your last job?

Interviewers ask this question for the following reasons.

  • Did you leave for a good reason?
  • Did you leave voluntarily?
  • Did you leave on good terms?
  • What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

12. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

13. If you could be one animal what would it be and why?

Possible Answers are

  • Dogs show loyalty.
  • Ants are hard workers and team players.
  • Dolphins are smart.
  • Elephants are strong.
  • Gorilla is gentle but powerful, a good parent, and a good leader.

14. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Questions to ask at the end of the interview

15. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

See Also