Top 15 Papa John's Interview Questions and Answers

If you are looking for Papa John’s Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Papa John’s Job Interview.

Here you will find how to successfully answer frequently asked interview questions at Papa John’s restaurants.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Papa John’s Interview Questions and Answers

1. Tell us about yourself?

You want to sound well-rounded for this question. You should talk about your interests and hobbies and any work experience you have. Try and relate your previous work history to the job you are applying to.

2. Why do you want to work for Papa John’s?

State you love the service and the product you get at Papa John’s and because of this, you would be proud to represent them.
State why you think Papa John’s is better than its competitors.
If going to college state that you think working here is a great way to pay for school.
Say you want to work in a fast-paced environment.

3. Why should I hire you?

Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and that you are the best person for the role.

4. What hours can you work?

The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
Let the interviewer know if you can work on weekends and holidays.

Customer Service Interview Questions

8. How would you deal with an upset customer?

If the customer were unhappy with the product, I would offer to replace it free of charge. I believe that an unhappy customer will never return.

9. Describe great customer service?

The customer is always right.
Make sure the product is made to order the way the customer wants it.
Always be aware of any allergy concerns the customer may have.
The customer is served within a reasonable time.

10. Tell us about a time you went above and beyond for a customer?

Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

11. Where do you see yourself in five years?

No Papa John’s Interview Questions list would be complete without this question. This question is designed to see if you have goals and also to see if you are the right fit. State something like:

If you don’t have a five-year career plan, then consider restaurant management. This will make you sound like a good fit for Papa John’s.
If going to college state what you plan on doing when you finish. If possible state what you learn at Papa John’s will apply to what you are studying in school.

12. What is your greatest weakness?

You want to answer this question in a way your greatest weakness does not cost you the job. State something like:

When I get caught up in my work I don’t take enough personal time for myself.
I work too much and I neglect my friends and family.

13. What is your greatest strength?

I work well as an individual or a team or
I have great communication skills.

14. What are your salary requirements?

If it is an entry-level position you are applying for more than likely it will be minimum wage.
You can always flip the question and ask about the salary range.

Questions to ask at the end of the interview

15. Questions to ask on a Papa John’s Interview

In addition, to answering Papa John’s Interview Questions, they will give you a chance to ask questions yourself. Questions to consider are

What type of career advancement can your top performers expect?
What do you like best about working at Papa John’s?
How would you describe your ideal candidate for this position?

Papa John’s Drug Test Policy

This is not a question but more of a FAQ. There is no evidence that Papa John’s does a drug test policy on its site.

Does Papa John’s do Background Checks

This is another FAQ but according to their website, Papa John’s only does background and credit checks if you are planning on becoming an owner.

Papa John’s Dress Code

Entry-Level Position

Dress business casually if you are interviewing for an entry-level position. Do not wear shorts and avoid wearing jeans.

Management Position

Dress formally or business casual if you are interviewing for a management position. Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.

Colors

Blue tells employers that you’re credible and trustworthy.
Black shows leadership and is great if you’re going for a senior position.
Red sends a message that you are assertive and will work well in a field like sales.
People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

See Also:

Papa John’s Interview Questions