Peet’s Coffee Interview Questions

If you are looking for Peet’s Coffee Interview Questions you have come to the right place.

We all know Interviews are stressful and competition is intense.

However, you can ace the interview with a small amount of preparation.

Here we will discuss Peet’s Coffee Job Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Peet’s Coffee Interview Questions and Answers

1. Can you tell me about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why should Peet’s Coffee hire you?

Possible answers are

• I possess excellent verbal and nonverbal communication skills, which enable me to interact effectively with customers and collaborate seamlessly with other baristas.
• My rapid learning abilities enable me to efficiently manage payment processing systems and adeptly prepare Peet’s coffee products.
• I pay close attention to details, ensuring that customer orders are prepared accurately and according to their preferences.
• I excel at working well under pressure and will be fully capable of handling the rush hour at Peet’s Coffee.

3. Why do you want to work for Peet’s Coffee?

• Start with a compliment: Begin by expressing your admiration for Peet’s Coffee. State you are a fan of their coffee or that you enjoy their atmosphere.
• Talk about the company’s values: Mention that you admire Peet’s coffee as they ensure it is responsibly sourced. This means verifying the conditions first and driving positive impact second in the communities where their coffees are grown.
• Discuss your relevant experience: If you have experience working in a similar role or in the coffee industry, highlight how this experience has prepared you for the position at Peet’s Coffee.
• Highlight your passion: If you are a coffee lover or have a strong interest in the industry, emphasize how passionate you are about coffee and how excited you are about the opportunity to work for a company that shares your passion.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Peet’s Coffee Company Information

5. What can you tell us about Peet’s Coffee?

• Peet’s Coffee is a specialty coffee roaster and retailer, Alfred Peet founded Peet’s Coffee in Berkeley, California.
• The company is known for its high-quality coffee beans, which are roasted in small batches to ensure freshness and consistency.
• Peet’s Coffee sources its beans from around the world and offers a wide range of blends and single-origin coffees, including some that are certified organic and Fair Trade.
• The company also offers a variety of brewing methods, including drip, pour-over, and espresso.
• In addition to its retail stores, Peet’s Coffee also sells its coffee online and through grocery stores and other retail outlets.
• The company is committed to sustainability and works to minimize its environmental impact through initiatives such as using recyclable and compostable materials and investing in renewable energy.

Customer Service Interview Questions

6. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

7. How would you deal with a difficult customer?

Here are several steps to deal with an upset customer

1. Get control of yourself.
2. Listen and let the customer vent.
3. Show the customer you care.
4. Don’t blame the customer or the company.
5. Try to solve the problem or find someone who can.
6. Don’t make promises you can’t keep.
7. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

8. Tell us about a time you went above and beyond for a customer.

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Previous Work Experience Questions

9. Why did you leave your last job?

10. Why is there a gap in your resume?

• The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

11. How was your attendance at your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Additional Peet’s Coffee Interview Questions

12. What motivates you?

13. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

14. How did you find this job?

• Interviewers ask this question because they want to hire someone specific in their job hunt.
• Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
• Note you have to be honest when answering this question as they may already know how you applied for this position.

15. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

1. The Strength – state the strength
2. Proof of the strength – an example of how you have used this strength.
3. The strength’s relevance to THIS job.

16. What is your greatest weakness?

Questions to ask at the end of the Peet’s Coffee Interview

17. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs