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Qantas Interview Questions

Interviews

Qantas Interview Questions
Qantas Interview Questions

If you are looking for Qantas Airlines Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss Qantas Airlines Job Interview Questions.

Please note we are not affiliated with Qantas and cannot guarantee specific questions will be asked on the interview.

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Qantas Interview Questions and Answers

Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

Why do you want to work for Qantas Airlines?

Possible answers are

If the role you are interviewing for is customer-facing say you have strong communication skills which will help when working with customers.

State you would be proud to work for a company that is so dedicated to helping the environment. Several examples include:

  • Capping net CO2 Emissions at 2020 levels and reaching net-zero emissions by 2050.
  • Committing $50 million to the development of sustainable aviation fuels industry in Australia.
  • Reducing 75 percent of the airline’s waste to landfill by end-2021 and removing 100 million single-use plastics from our operations every year by end-2020.

Say you would also be proud to work for a company that partners with so many charities.

Examples include:

  • Make-a-Wish Australia
  • The National Australia Day Council
  • The Australian Olympic and Paralympic Committees
  • Sydney Gay and Lesbian Mardi Gras,
  • The Great Barrier Reef Foundation
  • UNICEF Australia

What can you tell us about Qantas Airlines?

  • Qantas Airlines is the flag carrier of Australia.
  • The name QANTAS is an acronym that stands for Queensland and Northern Territory Aerial Services.
  • Major hubs for the airline include Brisbane, Perth, and Sydney.
  • Qantas also owns Jetstar Airways, a low-cost airline that flies domestically and internationally.
  • Qantas is the third oldest airline in the world.
  • Hudson Fysh, Paul McGuinness, and Fergus McMaster founded Qantas in 1920.
  • Finally, The airline is the founding member of the Oneworld Airline Alliance.

What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

Why should we hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

Why did you leave your last job?

Interviewers ask this question for the following reasons.

  • Did you leave for a good reason?
  • Did you leave voluntarily?
  • Did you leave on good terms?
  • What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

Do you have any questions for us?

Tip! Don’t be afraid to ask questions during the interview. Asking questions is important because it builds rapport between you and the interviewer.

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Flight Attendant Questions

Next, we will discuss Qantas Flight Attendant Interview Questions and Answers.

Why do you want to be a Flight Attendant?

  • Say you have excellent communication skills which will allow you to work well with customers and other crew members.
  • State you have strong multi-tasking skills which will allow you to handle a wide variety of situations while in continuous contact with the public.
  • Say you pay strong attention to detail which will allow you to ensure the safety and comfort of our customers.
  • Mention you are a self-starter and a team player which will allow you to work well independently or in a team.
  • Finally, mention you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations.

Why should we hire you as a flight attendant?

  • Here you need to show how your previous and current work experience will benefit Qantas if they hire you for the job.  For example, in my last job, I worked at a popular restaurant where I waited on customers.  In my last job, I gained valuable work experience as I was able to demonstrate I was able to work well under pressure, and multitask, all while providing excellent customer service.
  • State you are physically fit and will not have any issues standing for long periods. Say you can push or pull moveable carts weighing more than 250 pounds.  Finally, say you will not have any issues helping customers with their baggage.

How would you define excellent customer service?

  • The flight attendant has exceptional communication skills and is always friendly to customers.
  • The customer is given assistance when necessary when putting their bags in the overhead compartment.
  • The flight attendant is always willing to assist anyone with special needs, children, or the elderly.

How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

How do you feel about relocating to a different city?

  • Tell the interviewer the truth but if you are willing to relocate make sure you sound enthusiastic.

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