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Red Robin Interview

Interviews

Red Robin Interview Questions
Red Robin Interview Questions

Congratulations on getting a Red Robin Interview.

We can all agree interviews are stressful and competition is intense.

However, with a little bit of preparation, you can ace the Red Robin Interview.

Here we will discuss how to successfully answer Red Robin Interview Questions and Answers.

Note it is advised you first read the General Red Robin Interview Questions buy you can skip by role.

Red Robin Interview Questions By Role

General Red Robin Interview Questions

1. Can you tell us about yourself?

Now!

I know this question sounds basic but it is one of the best ways to sell yourself.

First, tell the interviewer about your past, and present work experience followed by your future goals.  Make sure everything relates to a career at Red Robin.

For example, In my last job, I started busing tables and then became a hostess. Currently, I am a server at a very busy restaurant.  In the future, I would like to work my way up to management.

In this example, the interviewer will see the candidate has lots of skills in the restaurant industry and they are committed to staying long-term.

2. Can you tell us about your previous work experience?

  • Red Robin will want to see how your previous work history relates to the job you are applying for. If possible look at the job description and relate how your previous work experience relates to the job you are applying for at Red Robin.
  • If this is your first job tell, them that you have been focusing on school, and now you are ready to prove yourself in the workforce.

3. What can you tell us about Red Robin?

  • Red Robin has been a gourmet burger expert since 1969.
  • Red Robin serves chicken sandwiches, salads, entrees, and bottomless beverages.
  • Red Robin also serves turkey burgers, fish sandwiches, Gardenburger, and vegan boca.
  • The head office is in Greenwood Village Colorado.

4. Why do you want to work for Red Robin?

  • State you love the product and service you get at Red Robin, and because of this, you would be happy to represent them.
  • Why not like Red Robin on Facebook and state a product you saw and wanted — This will show you truly do like them.

5. What is your greatest strength?

  • I am a quick learner (this is a great answer because they will have to spend less time training you) or
  • I work well under pressure (this is a great answer because Red Robin will have their rush hour and you need to stay focused during this time)

6. What is your greatest weakness?

  • It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
  • When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

7. How would you deal with an upset customer?

  • I would find out what is wrong with the customer. If it was the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.

8. Where do you see yourself in five years?

No Red Robin Interview Questions list will be complete without this question.   This question is designed to see if you have goals and if you are a right fit for the restaurant.

  • If you say you want to stay in the restaurant industry, you will sound like a good fit for Red Robin.
  • If going to college state what you plan on doing after you finish but try and make it sound like something useful to the Red Robin business.

9. Why should I hire you?

  • I have great people skills and I enjoy working with customers (this is a great answer if you are dealing with customer service).
  • I have great attention to detail and can complete my tasks quickly (this is a great answer if you are applying for a kitchen position).

10. Questions to ask on a Red Robin Interview?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Wondering What to wear to a Red Robin Interview?

  • If you are on an entry-level red robin job interview then dress business casual.  If you are interviewing for a management interview then dress formally.

Red Robin Hostess Interview Questions

Why do you want to be a hostess?

  • Say you enjoy meeting new people.
  • Mention you are organized, and work well under pressure.
  • Finally, state you are a good communicator which will help when taking reservations over the phone.

How would you describe an excellent host/hostess?

  • They make sure the customer feels welcome.
  • The server-to-customer ratio is set at optimal levels.
  • The host/hostess never sounds too busy to take reservations over the phone.

Why should I hire you?

First, you need to reread the job description and find the key skills they are looking for.  Below are points taken from the job description with emphasis on skill sets.

  • You will greet the Guest and guide them to a fun dining experience (skill required: communication skills).
  • You should know how to book a reservation if needed, and open and close certain sections of the restaurant according to the flow of business (skill required: organizational skills).
  • Be prepared to seat Guests at a fast pace during busy times (skill required: works well under pressure).

So a possible answer to this question is:

  • Say you have excellent communication skills.
  • State you have strong organizational skills.
  • Mention you work well under pressure and will be able to seat guests quickly during busy times.

Questions to ask on a Red Robin Hostess Interview?

  • What are the characteristics of top-performing hosts?
  • If offered the position, what type of training will I receive?

More Questions …

Red Robin Server Interview Questions

Can you tell us about your previous work history?

Possible answers to put you ahead of other applicants are

  • Previous server experience.
  • Customer service experience.
  • Restaurant experience.

Why do you want to be a server?

  • Mention you enjoy the challenge of working under pressure.
  • Say you are outgoing by nature and will enjoy making new customers feel welcomed.

How would you deal with an irate customer?

  • Say you would give them your complete attention and listen to their complaints.
  • State you would apologize and try to fix the issue.
  • Mention you would note the complaint and tell the manager about the issue so the restaurant can continuously improve.

How do you spend your downtime?

Often servers are required to work during peak hours and they will want to know how you use that two-hour break period.  Possible answers are:

  1. I make sure I have enough change for my next shift.
  2. I spent time learning any new features on the menu.
  3. I spend time focusing on career goals (perhaps you are going to college).

Why should I hire you?

Have a second read of the job description and find key skills they are looking for and match those skills to your own.  Here is what I found after reading the job posting.

  • As a Server at Red Robin, you’ll use your approachable nature and a friendly smile to guide Guests through a fun and satisfying dining experience (skill required: interpersonal skills)
  • It is up to you to ensure guests are seated at a clean and properly set table and be comfortable making menu suggestions. (skill required: listening skills)
  • From there you will need to take their orders accurately, as well as serve their drink and food orders promptly while using safe food and beverage handling skills. (skill required: attention to detail, and working well under pressure)

So a possible answer to this question is:

  • I have excellent interpersonal skills which will help to make the guest feel welcome.
  • I am a good listener and will get a good understanding of what the customer wants, so I can recommend an appropriate menu item if asked.
  • I work well under pressure and will accurately be able to take orders accurately.
  • I pay great attention to detail and will always use safe food and beverage handling skills.

Questions to ask on a Red Robin Server Interview?

  • What type of advancement can top-performing servers receive at Red Robin?
  • What are the successful characteristics of great servers?

Red Robin Line Cook Interview Questions

Can you tell us about your past work experience?

  • The experience that will put you ahead of the competition includes cooking, teamwork, and places where you worked under pressure.

Why do you want to be a line cook?

  • Say you enjoy the challenge of working under pressure.
  • State you are interested in food in general and would like to improve your cooking skills.
  • Say you enjoy working in a team environment.

Why should we hire you?

Have a second read of the job description and find key skills they are looking for and match those skills to your own.  Here are the skills I found in the job description

  • A strong team player (skill required: teamwork).
  • A good communicator (skill required: communication).
  • Organized with great attention to detail (skill required: attention to details).

Possible answers to this question are

  • I work well as an individual, but I am a strong team player.
  • I have excellent communication skills which will help in the kitchen.
  • I am organized and pay great attention to detail.

How do you deal with criticism?

  • Say you feel you deal with it well.  You also understand how important it is to learn from your mistakes.

What are your salary requirements?

  • You can always flip the question and ask what is the range.
  • Note it is often believed you shouldn’t talk about salary until the end of the interview as it gives you more negotiation power.

Questions to ask on a Red Robin Line Cook Interview?

  • What type of advancement can top-performing line cooks receive?
  • How would you measure my success, and what could I do to succeed in your expectations?
  • What type of training will I receive?

Red Robin Busser Interview Questions

Can you discuss your resume?

  • Discuss any restaurant or customer service experience you have.
  • If this is your first job, say you have been focusing on school and now you are ready to prove yourself in the workforce.

Why do you want to be a busser?

  • Say you enjoy working in a team.
  • State you enjoy the challenge of working under pressure.
  • If you are going to college, say you think working at Red Robin is a great way to pay for school.

Why should we hire you?

First, review the job description to find the skills they are looking for, and then match those skills to your own.  Here is what I found in the job posting

  • Your goal is to keep the dining room in order (skill required: organizational skills).
  • You will be clearing and resetting the tables, taking dishes to the kitchen, stocking bus stations, cleaning glassware, and pre-bussing tables (skill required: attention to detail).
  • Promptly offering guests drink refills (skill required: works well under pressure).

So a possible answer to this question is:

  • Say you have excellent organizational skills and will always keep the dining room in working order.
  • State you pay great attention to detail and will always keep the restaurant clean.
  • Finally, mention you work well under pressure.

Can you work weekends and evenings?

  • It is in your best interest to be flexible with your availability.

What caused you to miss a shift in your last job?

  • Everyone misses a day of work once in their life.  State your reason for missing work but also say you were proactive and found a replacement for your shift.

Questions to ask on a Red Robin Busser Interview?

  • What type of advancement can a top-performing busser receive?

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