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Ross Interview Questions

Interviews

Ross Interview Questions
Ross Interview Questions

Congratulations on getting a Ross Interview.

We all know interviews are stressful and competition is intense.

However, you can ace the Ross Stores Interview with a small amount of preparation.

Here you will find frequently asked Ross Interview Questions.

Ross Interview Questions and Answers

1) Can you tell us about yourself?

  • Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point. They are more interested in your work experience than anything else, so highlight any customer service experience you have.

2) What can you tell us about Ross Stores?

About

  • Ross Dress for Less started in 1982.
  • Ross Dress for Less is the largest off-price apparel and home fashion chain in the United States with 1,546 locations in 39 states, the District of Columbia, and Guam at fiscal 2019 year-end,
  • The Company also operates 259 dd’s DISCOUNTS in 20 states at the end of August 2020
  • Ross stores are located in high-traffic intersections.
ROSS STORES DEMOGRAPHIC
  • About 70-75% female, shopping for herself and other family members
  • Wide range of household incomes – “want a bargain” versus “need a bargain”
  • Price and value matter most – great deals on brands she loves is a key way of showing her that value
  • Embraces the “treasure hunt” format and spends time shopping for bargains
  • Core customer averages about two-to-three store visits a month

3) Why do you want to work for Ross Stores?

  • State you like the product and service you get at Ross.
  • State you love the fact that they are committed to the environment. On the Ross Store website, they mention they partner with EPA-certified transportation providers and utilize energy-efficient technology in their stores.

4) What is your greatest strength?

  • I am a quick learner (this is a great answer because other Ross employees will have to spend less time training you)
  • My people skills (this is a great answer as more than likely you will be dealing with people)

5) What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

6) How would you deal with an upset customer?

  • I would find out what is wrong with the customer. If it were the product I would offer to replace it (mention you would check with your manager first) it is important to keep the customer happy as an unhappy customer will never return.
  • Tip!!! Learn the Ross Store return policy to help you answer this question.

7) Where do you see yourself in five years?

No Ross Stores Interview Questions list would be complete without this question.

  • If going to college or university state what you would like to be doing after you finish (show you have goals).
  • If you don’t know what to say why don’t you check out Ross jobs at the management level?  This will make you sound like a good fit for Ross Stores.

8) Why should I hire you?

  • Have a second read of the job description and find the skills and experience required for the position.
  • Next, match the skills required for the job to your skill set.
  • Finally, reassure the interviewer you have the right skills.

9) How do you feel about standing for long periods?

  • Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

10) Why is there a gap in your resume?

  • The best approach when answering this question is to be honest because being truthful about your situation gives the employer a sense of your integrity and confidence.

11) Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Ross Interview Tips

  • Turn off your smartphone
  • Arrive 10 munites early.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slowly as you will sound boring.
  • Learn as much as you can about the company.

What to wear to a Ross Interview? 

  • You always want to dress one step better than the interviewer.  When looking at the Ross employee dress code you will see they dress business casual.  So at the very least, you will want to dress business casual or formal.

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