We can all agree if you can find out what skills and experience are required in the Starbucks Job Descriptions then you can better tailor your resume with the right skills and experience and improve your chances of getting the interview.
Knowing what skills and experience are required will also help you during the interview as you will be able to tell the hiring manager exactly what they want to hear.
Below you will find Starbucks Job Descriptions skills and experience for positions: Barista, Shift Supervisor, Assistant Manager, Store Manager, and District manager.
Starbucks Job Descriptions for Various Roles
Starbucks Barista Job Description
What does a Barista do?
A barista greets customers, takes orders, and creates quality Starbucks Beverages. A Starbucks Barista also maintains and cleans the store.
A Starbucks Barista Job Duties include:
- Promotes the culture, value, and missions of Starbucks.
- Provides excellent customer service to all guests (skill: communication).
- Able to work under pressure and maintains a calm demeanor at all times (skill: works well under pressure).
- Maintains the store and anticipates the customer’s needs (skill: good planning skills).
- Someone who always arrives at their shift on time and maintains a consistent attendance (skill: punctual).
- Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.
- Is a great multi-tasker and able to perform many different tasks within the store during each shift (skill: multitasker).
- Prepares beverages, food products, and handles cash (skill: attention to detail).
From the above we can derive Starbucks Barista Skills and Experience are:
- Strong communication skills.
- Works well under pressure.
- Strong planning skills.
- Punctual.
- Ability to Multitask.
- Strong attention to detail.
- Customer service and restaurant experience.*
Don’t worry too much if you don’t have much experience as Starbucks will do a good job training you.
Starbucks Shift Supervisor Job Description
What does a Shift Supervisor do?
Shift Supervisor duties and responsibilities include assisting the store manager in executing store operations during scheduled shifts.
A Shift Supervisor’s duties include:
- Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual, events to keep the store operating to standard and to set a positive example for the shift team. (skill: works well under pressure)
- Anticipates customer and store needs by constantly evaluating the environment and customers for cues. (skill: good planner)
- Communicates information to the manager so that the team can respond as necessary to create the Third Place environment during each shift. (skill: good communication skills)
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. (skill: management skills)
- Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. (skill: coaching skills)
- Delivers legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer. (skill: attention to detail)
- Develops positive relationships with the shift team by understanding and addressing individual motivation, needs, and concerns. (skill: motivational skills).
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift (skill: attention to detail).
- Maintains regular and consistent attendance and punctuality. (skill: punctual)
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. (skill: attention to detail)
- Follows health, safety and sanitation guidelines for all products. (skill: attention to detail)
From the above we can derive Required Starbucks Supervisor Skills:
- Attention to detail
- Coaching skills
- Works well under pressure
- Strong planning skills
- Excellent communication skills
- Management skills
- Motivational skills
- Punctual
Starbucks Assistant Store Manager Job Description
What does an Assistant Store Manager Do?
An assistant store manager is basically an 8-12 month training program to help you become a store manager.
An Assistant Store Manager will:
You will work alongside your team while learning how to take on the role of running a multi-million dollar business, of leading great teams, and building a meeting place in your community. Our goal with the program is to develop future store managers.
Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to:
- Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency, and problem-solving skills
- Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
- Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team
We’d love to hear from people with:
- Two years management experience within a customer-facing environment (experience: management)
- Strong organizational, interpersonal and problem-solving skills (skills: organizational, interpersonal, and problem-solving)
- Entrepreneurial mentality with experience in a sales-focused environment (experience: sales)
- Minimum High School or GED
From the above, we can derive Assistant Manager Skills and Experience Required Are:
- Management and Sales experience experience
- Organizational, interpersonal, and problem-solving skills
Starbucks Store Manager Job Description
What does a Store Manager Do?
Our Store Managers work alongside their partners and run the business by managing store operations, driving financial success, building and leading great teams, and creating a meeting place in their communities.
Store Managers duties include:
We will enable you, leveraging your retail experience, to:
- Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency, and problem-solving skills
- Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
- Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team
- Impact your Community: integrate the business with the community to create better moments in peoples’ lives, from our partners to our customers, communities, and the planet
We’d love to hear from people with:
- Three years management experience within a customer-facing environment (experience: management)
- Strong organizational, interpersonal and problem-solving skills (skills: organizational, interpersonal and problem-solving).
- Entrepreneurial mentality with experience in a sales-focused environment (experience: sales)
- Strong leadership skills and the ability to coach and mentor team partners with professional maturity (skills: leadership)
- Minimum High School or GED
From the above, we can derive Store Manager Skills and Experience Required Are:
- Management and Sales experience.
- Organizational, interpersonal, and problem-solving skills.
Starbucks District Manager Job Description
What does a District Manager Do?
District Managers direct a multi-unit portfolio of stores by planning strategies and consistent implementation. You will develop a set of diverse teams that know their markets, communities, and customers.
District Manager duties include:
Using your past retail leadership experience you will:
- Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
- Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators, and business owners. (skill: motivational, and leadership)
- Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.
We’d love to hear from people with:
- 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service (experience: retail)
- 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills (skill: leadership and communication).
- 3+ years of experience in a customer service-oriented role (experience: customer service)
- Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting (experience: financial reporting)
- Strong organizational, interpersonal and problem-solving skills (skill: organizational, interpersonal, and problem-solving)
- Minimum High School or GED.
From the above, we can derive District Manager Skills and Experience Required Are:
- Motivational, leadership, communication, organizational, interpersonal, and problem-solving skills.
- Retail, customer service, and financial reporting experience.
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