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United Airlines Interview Questions

Interviews

United Airlines Interview Questions
United Airlines Interview Questions

If you are looking for United Airlines Interview Questions you have come to the right place.

We can all agree that interviews are stressful and competition is intense.

However, with a small bit of preparation, you can ace the United Airlines Interview.

Note we recommend reading the General United Airlines Interview Questions but you can skip and search by role.

United Airlines Interview Questions by Role

United Airlines Interview Questions and Answers

1. Can you tell me about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for United Airlines?

  • State you would be proud to work for the first U.S. airline to publicly commit to reducing greenhouse emissions — 50 percent by 2050 and admire United’s goal to become the world’s most environmentally conscious airline.
  • Mention you researched which airline was the best airline to work for and United Airlines was ranked #1 by glassdoor which means a lot since it was ranked by employees.
  • Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here.

3. What is your greatest strength?

  • Make a list of your greatest strengths and then make a list of required strengths found in the job description. Compare the two lists and state your best or greatest strength that is found in both lists.

4. What is your greatest weakness?

  • Odds are the interviewer has reviewed your resume and has already gotten a feel for you and knows which skills you lack.
  • So why not state a skill that is on the job description that you lack but state what you are doing to overcome it?
  • For example, suppose you are soft-spoken and therefore the interviewer may assume you will not be able to make public announcements.
  • Let the interviewer know your weakness is public speaking but state that you are overcoming this weakness by enrolling in a Toastmasters class.

5. Where do you see yourself in five years?

  • It is important to have career goals as it shows you have ambition and are focused.
  • If you don’t know what to say have a look at other jobs at United and find a position you can see yourself doing in five years.

United Airlines Company Information

6. What can you tell us about United Airlines?

About United Airlines

  • United Airlines is the third-largest carrier by revenue in the world.
  • The headquarters are in Chicago IL.
  • United Airlines is a member of Star Alliance.
  • Its frequent flyer program is called MilagePlus.
  • In 2012 United and Continental merged their airlines. Today, you can see the Continentals logo on the tail with United written on the plane.
  • They are traded on the New York Stock Exchange as UAL.
  • The member lounge is called the United Club
Did you know...
DID YOU KNOW…

Hub airports are airports that serve as central transfer points, from which flights come in and go out to other cities. Hub Airports at United include Chicago O’Hare, Denver, Houston, Los Angeles, Newark Liberty, San Francisco, and Washington Dulles.

7. Who are United Airlines competitors? 

8. What are United Airlines core 4 values?

  • United’s core4 principles of safe, caring, dependable, and efficient align.

United Airlines Flight Attendant Interview Questions

United Airlines Video Interview

You would prepare for a video interview the same way you would prepare for a regular interview. The key is to get yourself a quiet room with no distractions. Also, make sure the room you are in is tidy.

Check out How to Pass the Flight Attendant Video Interview

1. Why should we hire you as a flight attendant?

  • State you have excellent communication skills which will allow you to work well with the customer and other crew members.
  • Say you have strong multi-tasking skills which will allow you to handle a wide variety of situations while in continuous contact with the public.
  • Mention you have great attention to detail which will allow you to ensure the safety and comfort of our customers.
  • State you are a self-starter and a team player which will allow me to work well independently or in a team.
  • Say you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations.
  • Finally, be sure to note any first aid experience or second language you speak.

2. Do you mind working irregular hours and on holidays?

  • We all know this is not a Monday-to-Friday job so tell them you have no problem working the hours United Airlines assigns you.

3. How would you deal with an upset customer?

Say you would deal with an upset customer in these four steps

  1. Listen to the customer.
  2. Sympathize with the customer.
  3. Apologize to the customer.
  4. Try to fix the problem to the best of your abilities.

4. What languages do you speak?

  • Speaking a second language is a huge benefit as United has a large domestic and international route network with a large presence in the Asia Pacific region.

5. How have you gone above and beyond for a customer?

  • Make a list of jobs you have done in the past and try to think of how you went above and beyond for a customer.
  • For example, suppose you worked at a restaurant and they did not have a particular item on the menu so you went to the restaurant next door and got that item for them.

6. What do you think the United Brand is?

  • Connecting People and Uniting the world.

7. Name a situation at work you wish you handled differently?

  • Try to think of a situation that does not show a personal weakness.
  • For example, suppose you spent time on your lunch hour with your colleagues. One of the colleges was very negative and as a result, made others negative which resulted in many changing jobs.
  • State you felt you should have tried to spin the situation around and bring positive aspects of the job.

United Airlines Ramp Agent Interview Questions

Why should we hire you as our ramp agent? 

  • Say you are physically fit and you will not have any problems moving items of 70 pounds or more regularly.
  • State you have excellent communication skills which will help when communicating information and instructions verbally and/or via radio equipment.
  • Say pay excellent attention to detail which will allow you to ensure baggage gets to the right place.
  • State you work well under pressure.

Do you have a valid driver’s license? 

  • You need to drive motorized equipment, such as belt loaders so you need a driver’s license.

What hours can you work? 

  • The job description states you will need to be available to work a variety of shifts, including nights, weekends and holidays, and overtime so it is in your best interest to be as flexible when answering this question.

How do you work under pressure? 

  • Obviously, airlines get very busy.  Especially during the holidays.  Give the interviewer a great example of how you worked well under pressure in school or your last job.

See Also