Air Canada Interview Questions

If you are looking for Air Canada Interview Questions you have come to the right place.

We all know interviews are stressful and the competition is fierce.

However, with a small amount of preparation, you can ace the Air Canada Interview.

Here we will discuss how to answer frequently asked Air Canada Interview Questions.

Note these are practice questions, and we are not affiliated with the mentioned company or able to guarantee specific questions.

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• Flight Attendant Interview Questions

Air Canada Interview Questions and Answers

1. Tell us about yourself?

• You can talk about your hobbies and interests, but keep it brief; they want to hear how your past and present work experience relates to the position you are interviewing for.

2. What can you tell us about Air Canada?

About Air Canada

• Air Canada is Canada’s largest airline.
• Air Canada’s corporate headquarters are in Montreal.
• The airline is among the 20 largest airlines in the world and employs 30,000 people.
• Air Canada’s loyalty program is called Aeroplan.
• Their low-cost carrier is Air Canada Rouge.
• Through Star Alliance, customers can reach more than 1300 airports worldwide.
• Air Canada is considered one of Montreal’s Top Employers in 2023.

3. Who is the CEO of Air Canada?

• As of 2023, the CEO is Michael Rousseau.

4. Why do you want to work for Air Canada?

• State you love aviation and you love working with people and you think a career at Air Canada will allow you to do both.
• Mention you would be proud to work for AC because of what the Air Canada Foundation does. The foundation is designed for customers to donate their Aero Plan points to children and youth in need. Those points are used to provide free transportation services to children to and from hospitals.

5. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.

6. What is your greatest weakness?

• You should not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family).  State a weakness that is required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and I have enrolled in a public speaking class to overcome my fear.

7. How would you deal with an upset customer?

Say you would deal with an upset customer in these steps.

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

8. How do you define excellent customer service?

• Bags are delivered on time when the customer arrives.
• Flight attendants are friendly during check-in and in the air.
• There is a knowledgeable staff at self-service kiosks.
• Assist parents with toddlers and give extra care to the elderly.

9. Where do you see yourself in five years?

• There are lots of opportunities at Air Canada. Why not, have a look at its website and find a career you can see yourself doing in five years? This way it will sound like you have ambition and they won’t be wasting their time training you.

10. Why did you leave your last job?

11. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

12. Why is there a gap in your resume

• Honesty is the best approach when answering this question.  Being honest about your situation gives the employer a sense of integrity and confidence.

13. What motivates you?

14. Who are Air Canada’s competitors?

• Air Canada’s competitors include WestJet, American Airlines, United Airlines, and Delta Airlines. 

15. Questions to ask in an Air Canada Interview?

• What do you like best about working here?
• How would you describe your ideal candidate for this position?
• What about this position is the most important?
• How would you measure my success and what could I do to succeed in your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Air Canada Interview Questions Flight Attendant

Why should we hire you as a flight attendant?

• State you have excellent communication skills that will allow you to work well with the customer and other crew members.
• Say you have strong multi-tasking skills that will allow you to handle a wide variety of situations while in continuous contact with the public.
• Mention you have great attention to detail that will allow you to ensure the safety and comfort of our customers.
• State you are a self-starter and a team player which will allow you to work well independently or in a team.
• Say you have strong leadership skills that will allow you to respond to a variety of emergency and non-emergency situations.
• Finally, be sure to note any first aid experience or second language you speak.

Why do you want to be a flight attendant?

Possible Answers are

• Mention you feel you have strong communication skills which will enable you to work well with customers.
• If possible, state how your related work experience can benefit you as a flight attendant.
• State you want a job that keeps you active.
• Let the interviewer know If you are passionate about travel

Do you mind working irregular hours and on holidays?

• We all know this is not a Monday-to-Friday job, so tell them you have no problem working the hours that Air Canada assigns you.

What languages do you speak?

• Speaking a second language is a huge benefit as Air Canada has a large domestic and international route network.

How have you gone above and beyond for a customer?

• Make a list of jobs you have done in the past and try to think of how you went above and beyond for a customer. For example, suppose you worked at a restaurant and they did not have a particular item on the menu, so you went to the restaurant next door and got it for them.

Can you name a situation at work you wish you handled differently?

• Try to think of a situation that does not show a personal weakness. For example, suppose you spent time on your lunch hour with your colleagues. One of them was very negative and made others negative too. This resulted in many of them changing jobs. You could say you felt you could have tried to spin the situation around. You could have brought positive aspects of the job to your colleagues at lunch.

See Also

• Job Search
• 101 Great Answers to the Toughest Interview Questions (affiliate)

Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.