Congratulations on getting an Air Canada Interview.
We all know interviews are stressful and competition is fierce.
However, with a small amount of preparation, you can ace the Air Canada Interview
Here we will discuss how to answer the most frequently asked Air Canada Interview Questions
Air Canada Interview Questions
1) Tell us about yourself?
- Talk about your hobbies, previous work experience, and education. Keep your explanation brief and to the point.
2) What can you tell us about Air Canada?
- Air Canada is Canada’s largest airline.
- Air Canada flew more customers than ever in 2014, with a passenger load factor of 83.4 per cent.
- Air Canada’s corporate headquarters are in Montreal.
- Air Canada is the 15th largest airline in the world.
- Air Canada was the first airline in North America to offer smartphone apps for Blackberry and iPhone.
- Air Canada’s loyalty program is called Aeroplan.
- Their low-cost carrier is Air Canada Rouge.
- Through Star Alliance customers can reach more than 1300 airports worldwide.
- Air Canada is considered one of Montreal’s Top Employers.
3) Who is the CEO of Air Canada?
- The CEO is Calin Rovinescu.
4) Why do you want to work for Air Canada?
- State you love aviation and you love working with people and you think a career at Air Canada will allow you to do both.
- State you would be proud to work for AC because of what the Air Canada Foundation does. The foundation is designed for customers to donate their Aero Plan points to children and youth in need. Those points are used to provide free transportation services to children to and from hospitals.
5) What is your greatest strength?
- I am a quick learner (this is a great answer because they will have to spend less time training you)
- I work well under pressure (this is a great answer because Air Canada gets extremely busy during holiday seasons and you need to stay focused during this time)
6) What is your greatest weakness?
Make sure your greatest weakness does not interfere with your ability to work at Air Canada. State something like:
- I am a workaholic and I neglect my friend and family or when
- I get caught up in my work I don’t take enough personal time for myself.
7) How would you deal with an upset customer?
- I would find out what is wrong with the customer. If the flight was delayed I would explain why the flight was delayed and sympathize with them. If their luggage was lost I would do my best to locate it and help them find it. Mention that it is important to keep a customer happy as an unhappy customer will never return.
8) How do you define excellent customer service?
- Bags are delivered on time when the customer arrives.
- Flight attendants are friendly during check in and in the air.
- There is a knowledgeable staff at self-service kiosks.
- Assist parents with toddlers and give extra care to elderly.
9) Where do you see yourself in five years?
- There are lots of opportunities in Air Canada. Why not have a look at their website and find a career you can see yourself doing in five years. This way it will sound like you have ambition and they won’t be wasting their time training you.
- If you don’t have a five-year career plan, then browse jobs on popular employment websites and find a something you would love to do in five years.
10) Why should I hire you?
- I work hard, I am a quick learner, and I am punctual.
Questions to ask in an Air Canada Interview?
- If offered the position is there any take home material I can read?
- What type of advancement can your top employees receive?
- What do you like best about working at Air Canada?