If you are looking for Boots interview questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview at Boots Pharmacy.

Here you will learn how to successfully answer Boots Interview Questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Boots Interview Questions and Answers

1. Tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for Boots?

Possible Answers are

• State you enjoy the products and the service you receive at Boots and because of this, you would be proud to represent them.
• Mention why you think Boots is better than its competitors.
• If applying for a customer service role state you feel you have strong communication skills which will allow you to work well with customers and other coworkers.

3. Why should boots hire you?

What you want to do is reread the job description and find the skills they are looking for and reassure the interviewer that not only do you have those skills but you are passionate about using them. For example, suppose you are in a Boots Customer Assistant Interview.  The job description states

• This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity. (skill required: people skills)
• Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand. (skill required: listening skills)
• Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. Your personable approach will keep our customers coming back. (skill required: quick learner)

So if you were on a Customer Assistant Interview say

• Mention you have excellent people skills and will be excited to help customers find what they need.
• Say you are a good listener which will allow you to help the customer find exactly what they are looking for.
• Finally, mention you are a quick learner and will enjoy learning about the new products at Boots and advising customers about these new products.

4. What is your greatest strength?

• I am a quick learner (this is a great answer because they will have to spend less time training you)
• I work well under pressure (this is a great answer because Boots will be extremely busy during their rush hour and you need to stay focused during this time)

5. What is your greatest weakness?

• It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
• When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

Company Information

6. What can you tell us about Boots?

• Boots is a health and beauty retailer and pharmacy chain.
• Boots is located in the United Kingdom, Ireland, Norway, the Netherlands, and Thailand.
• Jesse Boot founded Boots in 1849 in Nottingham England.
• Walgreens Boots Alliance is the parent company of Boots.

Customer Service Interview Questions

7. How would you deal with an upset customer?

• I would find out what is wrong with the customer. If it was the product I would offer to replace it (tip be sure to learn Boots return policy)
• If a customer was upset because they could not find a particular product I would find it by walking them to the location rather than just pointing to a general direction.

8. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

9. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

10. Where do you see yourself in five years?

• This question is designed to see if you are goal-oriented but they will also want to see if you are a good fit at Boots. For example, stating you plan on working in retail management is a better answer than wanting to work in childcare as Boots is not in the business of childcare.
• Tip!!! Have a look at the Boots career website and find a position you can see yourself doing in five years.

11. Why should I hire you?

• Have a second read of the job description and find the skills and experience required for the position.
• Next, match the skills required for the job to your skill set.
• Finally, reassure the interviewer you have the right skills.

12. What motivates you?

13. How do you feel about standing for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

14. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Questions to ask at the End of the Interview

9. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Boots Telephone Interview

• If you have a telephone interview study the questions above and you will do fine.
• Remember to find a quiet place in your home so there are no distractions.

Boots Interview Tips

• Turn off your smartphone.
• Arrive 10 minutes early
• Don’t speak too fast as you will sound nervous.
• Don’t speak too slowly as you will sound boring.
• Learn as much as possible about the company before your interview.

See Also

• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Search for Jobs