If you are looking for Dunnes Stores Interview Questions you have come to the right place.
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation, you can ace the interview
Here we will discuss potential interview Questions for Dunnes Stores
Please note we are not affiliated with Dunnes Stores and these are practice questions.
Dunnes Stores Interview Questions and Answers
1. Can you tell us about yourself?
- It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.
2. What can you tell us about Dunnes Stores?
About Dunnes Stores
- Dunnes Stores is an Irish retailer that primarily sells food, clothes, and household wear.
- Dunnes Stores has stores throughout Ireland, the UK, and Spain.
- Ben Dunne was the founder of Dunnes Stores.
- Groceries were introduced to Dunnes Stores in the 1960s.
- Today Dunnes Stores is run by Ben Dunne’s family.
- Dunnes collaborates for many clothing/homewares collections from several Irish designers such as Paul Costelloe, Padraic Harrington, Carolyn Donnelly, Lennon Courtney, and new clothing from Paul Galvin. They also sell in-house clothing brands such as Savida and Gallery, along with their own Dunnes Stores brand of clothing.
- Larger Dunnes Stores there have one of the following cafes: Cafe Sol, Dunnes Stores Cafe, or Baxter & Greene Market Cafe.
3. Why do you want to work for Dunnes Stores?
Possible Answers are
- If you have experience in retail explain how your previous work experience will allow you to excel in the role you are applying for.
- If you are applying for a customer-facing role state you feel you have strong communication skills which will help when working with customers and other team members.
- Say you want to grow your career in retail and would love to grow your career at an Irish retailer.
- Mention you love the product and the service you receive at Dunnes Stores and would be proud to represent them.
4. Why should we hire you?
- Have a second read of the job description and find the skills and experience required for the position.
- Next, match the skills required for the job to your skill set.
- Finally, reassure the interviewer you have the right skills.
5. How would you deal with an irate customer?
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
- Finally, one must not take it personally. If you get upset, you will take it out on future customers.
6. How would you define excellent customer service?
- The staff is friendly and always willing to help the customer find what he or she needs.
- Customers are not waiting in line for long periods at checkout.
- The store display is well-kept and presented with adequate inventory.
7. Tell us about a time you went above and beyond for a customer.
- Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
- Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.
8. Why did you leave your last job?
Let’s first discuss what not to say!
- Do not say anything negative about your previous employer
- Do not say for money.
- The commute was too long.
Example
“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”
9. What is your greatest strength?
This question is an invitation to explain why you are the best-qualified candidate for this job!
The answer should be broken down into three parts
- The Strength – state the strength
- Proof of the strength – an example of how you have used this strength.
- The strength’s relevance to THIS job.
10. What is your greatest weakness?
- It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
- When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.
11. Why did you leave your last job?
Let’s first discuss what not to say!
- Do not say anything negative about your previous employer
- Do not say for money.
- The commute was too long.
Example
“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”
12. How do you feel about standing for long periods?
- Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
13. How did you find this job?
- Interviewers ask this question because they want to hire someone specific in their job hunt.
- Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
- Note you have to be honest when answering this question as they may already know how you applied for this position.
14. How was your attendance at your last job?
- Be honest when answering this question as the interviewer may check references.
- Emphasize that you understand the importance of starting your shift on time.
15. Who are Dunnes Stores Competitors?
- In the supermarket space, Dunnes competitors are Tesco, SuperValu, Lidl, and Aldi.
- In clothing, its competitors are Pennys and Marks and Spencer.
16. Do you have any questions for us?
- What do you like best about working here?
- How do you describe your ideal candidate for this position?
- What about this position is the most important?
- How do you measure my success, and what could I do to meet your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
What should I wear to a Dunnes Store Interview?
Entry-Level Position
- Dress business casually if you are interviewing for an entry-level position. Do not wear shorts and avoid wearing jeans.
Management Position
- Dress formally or business casual if you are interviewing for a management position. Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.
Colours
- Blue tells employers that you’re credible and trustworthy.
- Black shows leadership and is great if you’re going for a senior position.
- Red sends a message that you’re assertive and works well in fields like sales.
- Orange is apparently the worst color to wear for a job interview, with it being linked to unprofessionalism.