Grill'd Interview Questions
Grill’d Healthy Burgers

If you are looking for Grill’d Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with preparation, you can ace the Grill’d Job Interview.

Here we will discuss Grill’d Interview Questions and Answers.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Grill’d Interview Questions and Answers

1. Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Grill’d Healthy Burgers?

Possible answers are

  • State you would be proud to work for a restaurant that offers healthy alternatives to fast food. Talk about your favourite product at Grill’d to show you know their products.
  • If you want to become a chef or a restaurant manager, tell them you think Grill’s would be a great place to learn and grow your career.
  • Say you would like a job that keeps you active and will enjoy the challenge of working under pressure.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

4. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

5. What hours can you work?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about Grill’d?

  • Grill’d Healthy Burgers is an Australian Food chain specializing in healthy burgers (including plant-based options for vegetarians).
  • The first restaurant opened in Hawthorn, VIC in 2004.  
  • The restaurant has served grass-fed beef and lamb since 2010 and has used cage-free eggs since 2011.
  • Grill’d offers a Low Carb SuperBun.
  • The restaurant’s burgers are 100% Natural with 0% artificial colours, flavours, and preservatives.

7. Who are its competitors?

  • Grill’d competitors include McDonald’s, Subway, Hungry Jacks, and KFC.

Customer Service Interview Questions

8. How would you define excellent customer service?

  • The customer is not waiting long for their order.
  • Customers receive friendly service.
  • The restaurant is clean both inside and outside.
  • The product is made to order.

9. How would you deal with an upset customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

10. Can you tell us about a time you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

11. Why did you leave your last job?

Let’s first discuss what not to say!

  • Do not say anything negative about your previous employer
  • Do not say for money.
  • The commute was too long.
Example

“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”

12. How did you find this job?

  • Interviewers ask this question because they want to hire someone specific in their job hunt.
  • Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
  • Note you have to be honest when answering this question as they may already know how you applied for this position.

13. How do you feel about standing for long periods?

  • Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

14. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Questions to ask at the end of the interview

15. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

What should I wear to my Grill’D interview?

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.
  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

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