So you got the call for a Guess Interview.
However, everyone knows the real challenge on how to get hired at Guess is acing the interview.
The good news is that with the right interview preparation, you can get hired at Guess.
Here, we will discuss how to successfully answer Guess Interview Questions.
Guess Interview Questions and Answers
Can you tell us about your previous work experience?
Here’s the deal
The interviewer wants to find applicants who have related work experience!
Applicants with related work experience have the best chance of getting hired at Guess.
For example, if you are on a Guess customer service associate interview, mention any fashion, cashier, or customer service experience you have.
Discussing unrelated work experience is better than nothing, but related work experience is key.
If you don’t have any experience, don’t panic. Talk about any volunteer work you have done, or say you have been focusing on school, and now you are ready to prove yourself in the workforce.
What can you tell us about Guess?
- GUESS was established in 1981 by the Marciano brothers.
- Bloomingdale’s was the first establishment to sell Guess Jeans, and the first initial order sold out in just a few hours.
- Today, Guess sells clothing for men and women, watches, jewelry, perfumes, and shoes.
- Guess is available in over 80 countries worldwide.
- Guess is known for its iconic black-and-white ads.
Why do you want at Guess?
Here are three great responses as to why you want to work for Guess.
- Say you love fashion and working with people, and a career at Guess will allow you to do both.
- Mention that you would be proud to work for a company that supports the Guess Foundation. The GUESS Foundation is a charitable arm of the GUESS clothing company (founded in 1994), whose mission is to support social, health, and educational initiatives around the world, mainly focused on uplifting women, men, and children through donations, partnerships, and public awareness campaigns like Denim Day.
- Talk about their competitors and why Guess is better. For example, explain why Guess is better than the GAP.
What are your strengths?
Take a second read of the job description, highlight the key skills they are looking for, and reassure the interviewer that you possess those skills.
For example, if you are on a Guess stocker interview, then they will be looking for someone who pays great attention to detail and has excellent organizational skills.
How would you deal with an upset customer?
- First, state that you will listen to the customer and find out why they are upset.
- Second, you would apologize and sympathize with the customer, as an unhappy customer will never return.
- Next, you would see if you could resolve the issue, and if you cannot, you would ask your manager what the appropriate action would be.
- Finally, state you would not let an upset customer affect your day and would make sure you continued friendly service throughout the day.
How would you define excellent customer service?
- Customer service is friendly and knowledgeable about the products.
- The customer is never waiting too long in line to pay for their goods.
- The inventory is well presented and supplied.
Can you tell us about a time you had a conflict with a coworker or a manager?
- It’s okay to have conflicts at work but what is important is how you resolve them.
- For example, suppose you were responsible for presenting a new line of clothing in the store and your manager wanted it presented differently. Say you disagreed with the layout but made a compromise and presented it both ways for some time. You were successfully able to resolve the conflict by determining which layout had more sales. – Note in this example the conflict is identified and resolved.
Remember Your Job Interview Questions?
Whether it was recent or a while ago, your experience can help others.
What would your previous manager say about you?
- If you have kept old performance reviews from previous companies, paraphrase positive reviews from previous managers.
Where do you see yourself in five years?
- If you don’t have a five-year goal, consider a job in retail management or explore other career options and find a position that aligns with your long-term aspirations. Relate your five-year goal to retail so you sound like a good fit for Guess.
What is your availability like?
- Be as flexible when answering this question. Look at Guess Store hours and understand you may work hours when the store is closed for stocking reasons.
Who are your favorite fashion designers?
Guess is a high-end fashion company known for its jeans so you will want to look at other designer jeans makers. Here are a few suggestions
- 7 for All Man Kind (designers: Michael Glasser, and Jerome Dahan).
- True Religion (designers: Jeff Lubell and Kym Gold)
- G-Star (designer: Jos van Tilburg)
Several other fashion designers include
- Michael Kors
- Ralph Lauren
- Tommy Hilfiger
Guess Interview Attire
- You will want to dress one step above the interviewer. If you go to one of their stores you can see the Guess employee dress code which is business casual so if you are interviewing for an entry-level position such as stock or sales associate then dress business casually.
- If you are interviewing for a management position you will want to consider dressing more formally.
Guess Second Interview
- If you get a second interview at Guess, it will be with someone at a higher level than the person you interviewed with previously. Remember to study the questions above, and you will do fine.
Guess Group Interview
Frequently asked questions can be found above, but remember these points
- Remember to speak up during group interviews.
- Don’t interrupt others.
Guess Interview Tips
- Arrive 10 minutes early.
- Don’t speak too fast, as you will sound nervous.
- Don’t speak too slowly, as you will sound boring.
- Turn off your smartphone.
- Learn as much as you can about the product.
- Only mention positive facts about Guess Jeans.